How many team members can I add?

As many as the shop needs. The plan has no team member limit.

Can a technician see prices?

You decide by role. A technician role can work tickets and record findings without the right to send or change prices.

Agents prepare actions under the shop’s rules. Actions that need approval wait for a person with the right to give it, and the history records both.

Team and permissions

Every action names the person or the rule behind it. Give the counter, the bench, and the owner the rights their jobs need, per location.

Capabilities

Roles and assignments
Assign each person a role. Each ticket names its owner at the counter and its technician at the bench.
Approval rights by role
Decide which roles may send a price, approve a refund, or close a repair. Others prepare; an approver confirms.
Location access
A team member sees the locations they work at. Multi-location owners see all of them.
Accountable actions
The activity history records who did what and when, including actions an agent prepared and the person who approved them.

How it works

1
Invite the team
Add each person with a role and the locations they work at.
2
Set approval rights
Choose which roles approve prices, refunds, and closures.
3
Read the history
Every ticket’s timeline and the account’s activity history name the person or rule behind each change.

Questions

Need another detail? Contact us

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